Save Money by Switching Bank Accounts.

71

By 2patricias

The Letter

There I was one day, calmly logging into my on-line banking with the Halifax. What should pop up but a letter. Usually these are pretty boring information letters, but caution made me take a quick peek. I was confused. There in front of me was THE END of a twenty year relationship. OK, so it was with my bank, but it was inconvenient non the less. It was THE END of my £100.00 free overdraft. No consultation, no option, just a dictatorial, unilateral decision on the bank's part. We may all know that our hard working bankers really deserve their massive bonuses; unlike our nurses, health service portering staff, ambulance staff, teachers, firemen etc. who of course must just accept their monthly salary as prescribed. No, here were the bankers again, in my view, preserving their own interest. Literally. Customers were to pay £1.00 a day for every day they were overdrawn, even if it was a by a paltry sum such as £12.00. This would amount to around £30.00 charges if you accidentally were overdrawn a little for a whole month. Being a self-employed service provider, which by definition in a recession means someone who works their socks off, I do occasionally take the eye off the ball with my personal but not my business bank account, plus my monthly pay fluctuates which is outside of my control. My £100.00 interest free overdraft meant that I was used to relaxing about the occasional small oversight.

A quick internet search found many other irrate Halifax customers, also unhappy about the situation. Now, everyone has to earn their keep, and if I borrow money I do expect to pay for the privilege. My objection as a loyal customer was to the sudden unilateral change in the way my overdraft was calculated, which would mean that as someone who only occasionally dipped into the red only a little, I would be paying £1.00 per day, the same as another customer who, for example, was £900.00 overdrawn each day.

In disbelief I popped into a branch to check I was correct in my assumption. Sadly, the staff stated I was. The manager of one branch which shall be nameless, just said, "Good Luck," when I said I would have to bank elsewhere, which wasn't exactly great public relations. He was proabably just fed up with people moaning. The next branch I tried were much more helpful ,explaining about accounts with the Halifax. Sadly, one of these required me to pay around £12.99 monthly for the privilege (no way), the other did give me £5.00 a month for each month I paid in £1000.00 but still had the nasty £1.00 for each day of accidental overdraft and I often don't pay in £1000.00 a month anyway. Strangely, asking why the bank didn't give me £1.00 a day for each day I was in credit didn't elicit a reply.

The Switch

Luckily for me, I had a rather nasty cold the following weekend. This provided a great excuse for a lazy duvet day. No one wanted to be near my sneezing, thus allowing me time, plus peace and quiet with my beloved laptop. A couple of hours later, the solution (hopefully) beckonned.

To summarise, after my internet explorations via uswitch to compare deals and having made my choice, this is the process I followed to switch.

Firstly, I disabled tracking cookies on my laptop so that I would be tracked through Quidco without previous tracking cookies overriding the Quidco tracking. For my computer this was, click on computer, control panel, internet options, browsing history, delete, delete cookies. Take advice if you are unsure. It's not always the same but if you don't delete the cookies you may not receive cashback if you have visited your new bank's site via another site prior to visiting Quidco as that site may be credited with the referral.

Next, I loggged on to Quidco. I went to Alliance and Leicester and clicked for £45.00 cashback for opening a current account.

Alliance and Leicester were offering £100.00 to be paid into new customers' bank accounts (terms and conditions applied; as I remember this was paying in over £500 each month regularly for three months before the £100.00 was to be credited) as a reward for switching. This deal is not displaying on their website today so I was just lucky. It's worth searching around for this sort of thing - try Martin's Moneytips and uswitch for starters.

I selected the Premier Current Account which gave me free European travel insurance, 0% overdraft and 6% AER (annual earnings rate) for one year (terms & conditions apply). When the year ends, this changes to 50p a day for overdrafts but, importantly for me, this is currently capped at £5.00 a month, meaning no nasty potential for £30.00 a month if life overtakes my common sense and I forget to stay on top of my account by a small sum. As a bonus, there is an Alliance and Leicester cash machine handily placed in a local shopping area with easy, free parking which provides free cash withdrawals and deposits. Internet banking means I can carry out everything else on-line.

It remains to be seen whether the cashback comes through OK. There is a note to verify the transaction on my Quidco page so it seems hopeful. I also have to fulfil the requirements for the £100.00 bonus to my account, which takes around three months. Watch this space - will update this hub later on to let you know.

Moral of the story? Keep on top of changes banks and credit card companies may make to your accounts. In my opinion, the banks rely on customer inertia. Changes may well not be to your advantage and there could well be a better deal out there.

 

Do you understand the rules that apply to your bank account?

Do you know how much you are paying in bank charges?

  • Yes, I know all the terms and conditions that apply to my bank account.
  • Ummm, maybe - I'll take a look one day soon.
  • No, I can't be bothered.
  • Yes, I pay a lot, but I think banks are wonderful and should be rewarded.
See results without voting

Comments

gramsmith profile image

gramsmith 2 years ago

Its really nice and informative for me.Thanks for this great advice.

frmeital profile image

frmeital 2 years ago

Hello 2patricias...

Thanks for this hub, actually never thought of this myself. This was very informative and interesting. If you are interested in natural medication and youthful health I invite you to read some of my hubs aswell.

Thanks and looking forward for more of your hubs...

Meital

Bryan Eaddy profile image

Bryan Eaddy 2 years ago

I never thought about Switching Bank Accounts in order to save money; Hmm, very interesting. I'll give it a try.

2patricias profile image

2patricias Hub Author 2 years ago

Hi Bryan,

The cost of bank accounts is one of life's hidden expenses. We just stick where we are through habit, but it really is worth reading the 'small print'.

Thank you for taking time to leave a comment.

ethel smith profile image

ethel smith Level 3 Commenter 2 years ago

We too waved bye bye to the Halifax. Had been with them since the Leeds days.

2patricias profile image

2patricias Hub Author 2 years ago

I think many of us stay with our banks or building societies for sentimental reasons. Sadly, they are never sentimental about us.

Thanks for the comment, Ethel.

Elena. profile image

Elena. Level 1 Commenter 2 years ago

Hi 2patricias, I think you're right when you say we stick to what we have/know out of habit. Plus, sometimes with banks it's complicated to say bye, as their (in)famous small print will penalize one for e.g. closing the account without prior notice, or for withdrawing x amounts in a single day or....

Anyhow, I read this article as I'm seriously considering switching banks. I've so much stuff in a particular place that the simple thought of all the nightmarish paperwork leaves me breathless. I think I'm properly inspired now. Let's see if I get a move on changing in 2010 :-)

2patricias profile image

2patricias Hub Author 2 years ago

Hello Elena,

You are right: it can be difficult to disentagle oneself from a bank.

However, it really can be worth the trouble, especially if you find an account that is suited to your needs.

Good luck with any change you decide to make in 2010.

Thank you for leaving a comment.

BristolBoy profile image

BristolBoy Level 1 Commenter 2 years ago

Hi. Changing bank accounts/current accounts is remarkebly easy. I read somewhere that people are much more likely to change their spouse than bank - so its no surprise that often banks take the proverbial!

2patricias profile image

2patricias Hub Author 2 years ago

Hi Bristol Boy,

I think that people are now changing bank accounts more than was the case say 5 years ago. Maybe because that is because more of us now realise that the banks (in general) only love us for our money.

Now changing spouses is a different kettle of fish (LOL).

Thank you for stopping by and leaving a comment.

TWILIGHTINA 2 years ago

HI

IVE JUST LEFT THE HALIFAX DUE TO THERE FEES BEEN WITH THEM FOR 15 YEARS.ITS A DISGRACE WHO CAN AFFORD THERE CHARGES OF A POUND A DAY THAT COULD BE UP TO 30 POUND A MONTH THERE HAVING A LAUGH.

BET THEY DONT STOP THERE STAFF BONUS

GONE TO ALLIANCE AND LESTER NOW

2patricias profile image

2patricias Hub Author 2 years ago

Hello Tina,

Thanks for leaving a comment. We think that the banks rely on us to ignore the small print and effectively hand over our money.

Amanda Severn profile image

Amanda Severn Level 3 Commenter 2 years ago

Hi 2patricias, I've loyally stayed with by bank for well over 20 years now, and I've mostly been delighted with them. I used to be with Barclays many years ago, but I changed after a row about overdraft fees. The banks need to wake up. If they want to make even more money out of us they need to be more subtle. I bet the Halifax is really sorry they thought up this new scheme if this post is anything to go by! Oh, and Martin Lewis is wonderful. Totally my hero.

2patricias profile image

2patricias Hub Author 2 years ago

Hi Amanda,

Tricia is a close follower of Martin Lewis and passes on tips to Pat.

I think many of us have woken up to the tricks the banks are pulling.

Thank you for taking time to read our Hub and leave a comment.

bmtphoenix profile image

bmtphoenix 2 years ago

Unfortunately banks seem to have the same mentality as many employers nowadays. Use em til you lose em because there's always more. I switched to a credit union, although I don't know what the equivalent of that would be on the other side of the lake. At least everything has to be voted on.

2patricias profile image

2patricias Hub Author 2 years ago

Hello BMT Phoenix,

Yes, we think that the 'big guys' treat the little guys like small change ( or substitute your own word).

We don't have anything quite the same as a credit union. There are some small local groups, and also a few of the old fashioned mutual building socieities left.

Thanks for taking the time to leave a comment.

Eileen Hughes profile image

Eileen Hughes Level 3 Commenter 2 years ago

hi p2 patricias, yes I get fed up with them from time to time like everyone, I find if I have a problem now I tell them and ask for a solution or a better way of banking ideas etc. They usually help.

That saves me the trouble of changeing all my details with all the online accounts like paypal, and where the payment from different writing a/c's etc

That like when you lose your c/cards etc it is a real pain having to go in and change all the numbers. Thanks for sharing this great hub good ideas for when you having problems

2patricias profile image

2patricias Hub Author 2 years ago

Hi Eileen, Thanks for reminding us that sometimes it is much easier to contact the bank/building society (whatever) and negotiate a solution.

A useful tip, and thank you for leaving a comment.

Dolores Monet profile image

Dolores Monet Level 7 Commenter 2 years ago

2patricias - we shop around for everything else, why not banks? Too bad all the banks offer such pathetic interest rates on savings. They used to be higher.

2patricias profile image

2patricias Hub Author 2 years ago

Hi Dolores, Yes, it is a good idea to regularly check what rate we are getting and then shop around.

Thanks for leaving a comment.

Winsome profile image

Winsome Level 6 Commenter 21 months ago

Hey TwoPats, thank you for a fun day with you--I don't know why we can't have a software program that verifies we have the right to a certain amount of money credits and we can disperse it from our hard drive instead of the bank. We couldn't disperse more than we had and when it was gone we just go earn some more to have the right to disperse. Did I miss a step? =:)

2patricias profile image

2patricias Hub Author 21 months ago

Hi Winsome,

Good idea. Do you really think that the banks would let us get away with something that simple? (Not that we're cynical or anything).

Thanks for your comment - entertaining as always.

2patricias profile image

2patricias Hub Author 21 months ago

Just to confirm - the Quidco payment of £45 plus the £100 switching deal from Alliance & Leicester all came through OK on this so I made £145. I also received free European travel insurance which was helpful plus an interest free overdraft for a year of £2000. Obviously need to be VERY careful with this to ensure the account at the end of the term is in credit but so far so good.

amillar profile image

amillar Level 5 Commenter 15 months ago

I agree that banks rely on inertia, so do the utility companies and, of course, government, but also, they’re keeping us all chasing our tails - constantly trying to keep up with their latest ruses. And although there’s much talk of competition, they show an amazing uniformity in the way they operate.

In the end, I suspect, by the time it's gone in one hand and out the other, a few times, we're never really any better off. Meanwhile, we’re all kept busy at the grindstone - and time-poor in the process. (I know there's more than a touch of the grumpy old man about me.)

Very useful hub anyway - thanks for spreading the word.

2patricias profile image

2patricias Hub Author 15 months ago

Hello A M,

Yes, I think you're right that it's not just banks that rely on the inattention/laziness (whatever) of us consumers.

Managing money could take as much time as having a full time job!

Your comment on the big guys making us 'time poor' is a useful reminder of the need to keep everything in perspective.

Thanks for reading - and we're grateful for your comment.

Jennifer Bhala profile image

Jennifer Bhala 14 months ago

Hi 2patricias

Another example of why most people do not like banks. Good on you for finding a much better deal. It is worth the effort to research.

2patricias profile image

2patricias Hub Author 14 months ago

Hello Jennifer,

There was a time when banks provided customer service - but that is sadly in the past.

Thanks for your comment.

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